Saw Fizen in another app? Here is why
Fizen connects apps to banks. If you use an app that reads data from your account or lets you pay straight from your bank, it may work through us.

Why you see Fizen
We are the open banking provider for the app you use. That app does not connect to banks itself, it does so through Fizen.
That is why you see our logo when you connect an account or pay, and why your bank shows Fizen as the company asking for access.
What happens when you log in
- Step 01
You choose your bank
You pick the bank where you have an account from the list.
- Step 02
You log in to your bank
You go to your bank's website or app and log in as usual.
- Step 03
You choose accounts
You select which accounts to share and confirm it in your bank.
Fizen never sees your login or password. You only enter them at your bank.
How to revoke consent
- In the Fizen consent dashboard: log in and revoke consent with one click.
- In your bank: online banking settings usually list the companies with access to your account.
Every 180 days
The rules (PSD2) say that consent to access an account lasts at most 180 days. After that it has to be renewed.
So every six months you may get an email from us or from the app asking you to renew. One confirmation in your bank is enough. If you do not renew, access simply expires.
Is it safe
Yes. Fizen is supervised by the Polish Financial Supervision Authority as an account information service provider (no. AISP13/2022) and follows PSD2 and the GDPR. We connect to banks only through their official APIs.
More about securityFrequently asked questions
Can Fizen take money from my account?
No. No transfer leaves your account without your approval in your bank.
How does Fizen have my email address?
From the app where you connected your account. We use it only for matters related to your consent.
I got an email about renewing consent. Is it a scam?
A real email from us never asks for your banking password. If in doubt, do not click the link: log in to the consent dashboard by typing the address yourself.
What if I do not renew consent?
Nothing bad happens. The app simply loses access to your account data.
I don't remember connecting my account. What should I do?
Log in to the consent dashboard or write to us. We will check which app the consent was given through and help you revoke it.
Can I see what data you fetched?
Yes. Under the GDPR you have the right to access your data. Write to us and we will prepare a summary.
Contact support
Have a question about your consent? Write to [email protected]. We reply on business days.